Enjoy Free Local Standard Courier for orders above $100!

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Insects Bulk Bag

  • Exchanges:

    We do not offer refunds. Exchanges can be made within 14 days of purchase at our retail store at Cluny Court with your receipt. Items must have tags on, must not have been opened, used, worn or washed. Sale items are strictly non-exchangeable and non-returnable.

    Exchange for another item or store credits which have to be utilised within 3 months at our retail store at Cluny Court. Store credits cannot be used online or at our stockists.

    We reserve the right to refuse return of goods that do not meet our return policy requirements. Read more here.

    Shipping Options:

    (1) Store Pickup - Usually ready for pickup within 24 hours (or the next business day if purchase is made over the weekend). You will be notified via email when your order is ready for collection in-store. Orders will be kept in store for 30 days.

    (2) Standard Courier – You should receive your purchase within 3 working days after purchase.

    (3) Express Courier – You should receive your purchase within 1 working day after purchase.