Careers
RETAIL ADVISOR (PART-TIME)
Responsible for providing Elly's great service to our customers in The Elly Store (Flagship) or Stockists, as well as supporting the overall store operations.
Key day-to-day accountabilities include:
- Provide excellent service to customers (both parents and children alike!)
- Build customer loyalty by being proactive, making recommendations to customers' needs and following-up with customer requests
- Maintain ownership of selling floor by keeping the store clean and tidy, wiping shelves, placing and/or hanging back items as you work, replenishing merchandise after selling
- Keeping stock organised
- Ordering and processing new stock
- Maintaining merchandise display
- Handle packing / wrapping
- Handle daily cashiering duties
KPIs include:
- Customer satisfaction
- Achievement of daily and monthly sales targets
- Smooth overall store maintenance and operation
Requirements:
- Minimum GCE ‘N’ Level
- Must have initiative and be enthusiastic, patient and courteous
- Minimum commitment: Two days a week, of which one day must be a weekend. Must work on public holidays.
- Working hours for Sundays: 10 a.m. to 6 p.m. / Monday to Saturdays: 10 a.m. to 7 p.m.
Please send your resume to audrey.ng@theellystore.com with the subject heading "Application for Retail Advisor".
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GRAPHIC DESIGN INTERN
Responsible for creating prints for our clothing or accessories or any new product we develop. Also responsible for re-designing product pages and collection pages.
Responsibilities:
- Assisting to develop print concepts for each kidswear clothing collection or accessories (including working with license artwork and adhering to strict rules);
- Assisting with packaging design to match any new collection or product;
- Designing any graphics for collaterals relating to the collection, where required;
- Assisting to develop prints for new product lines;
- Preparing print notes for production;
- Creating posters and collateral for retail stores;
- Assisting with packaging design to match any new collection or product launch;
- Designing any graphics, layouts of brand pages, products and collection pages, and execution of any backend edits with a view to creating a new website experience;
- Do regular market research on print trends in the international market; and
- Generally assisting on work relating to prints where necessary.
Skills and experience:
- Able to draw and prepare product submissions and any submission relating to print production.
- Studied or Studying Fashion Design or Graphics Design or with relevant job experience.
- Candidates should have knowledge of Adobe Photoshop and Illustrator;
- Keen interest in, and have an eye for designing prints.
- Be able to manage workload and time independently.
- Takes initiative to come up with ideas and solutions; and
- Able to understand the brand concept and come up with ideas which reflect the brand personality.
- Minimum 3 months commitment.
Please send your resume to audrey.ng@theellystore.com with the subject heading "Application for Graphic Design Intern".
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E-COMMERCE ASSOCIATE (FULL-TIME)
As we grow our online store, we are looking for a meticulous and hardworking individual to join our e-commerce team. If you're someone who loves organising, picking, packing and gift wrapping, we would love to meet with you.
Responsibilities:
- Picking and packing online orders daily.
- Responding to customer queries via email, social media and phone.
- Take special care in inspecting, packing and gift-wrapping online orders.
- Ensuring new products are uploaded on the online store.
- Regularly refresh the ecommerce product mix.
- Ensuring that the commerce is stocked regularly and promptly.
- Conducting regular stock checks on the ecommerce stock.
KPIs include:
- Timely and accurate maintenance of the ecommerce store.
- Timely and accurate packing of orders to online customers.
- Growth of e-commerce business including a wider product mix and higher volume of sales.
- Attain online revenue targets.
- Increase in online traffic.
- New customer acquisition online.
Requirements:
- Basic knowledge of e-commerce.
- Willing to learn.
- Able to think creatively for solutions for customers.
- Strong communication skills (both written and spoken) to understand customer issues and respond accordingly.
- Extremely organised, disciplined, meticulous and careful to ensure accurate packing of orders.
- Experience with e-commerce platforms and photo-editing skills will be a bonus.
- Minimum GCE ‘N’ Level.
- Able to start by mid to end March 2023.
- Working hours: Five-day work week.
Please send your resume to audrey.ng@theellystore.com with the subject heading "Application for E-commerce Associate".