Contact us
We're happy to help with sizing, gifts, personalisation or an order. WhatsApp is the quickest way to reach us. Message us on a working day before 5pm and we'll reply within 1 hour. Messages sent after 5pm, at weekends or on public holidays get a reply on the next working day.
Weekdays
Chat with our office
Orders, delivery, exchanges and personalisation.
Mon to Fri, 9am to 5pm. Reply within 1 hour before 5pm.
Weekends and urgent questions
Text our store
The Elly Store, One Holland Village. Try on shoes, see our gift sets and collect online orders for free.
Prefer email?
Write to us
contact@theellystore.com
Or use the form below. Please include your order number if you have one.
Send us a message