Join The Team

Marketing Associate

We’re looking for a creative and driven Marketing Associate to bring our brand to life through engaging content, strategic campaigns, and impactful storytelling. You’ll play a key role in planning and conceptualising our marketing strategy, and preparing for the launch of new collections across platforms and retail touchpoints.

Key Responsibilities:

Content Creation & Social Media

• Plan, schedule, and execute daily and monthly content calendars across all social media platforms.
• Conceptualise and create engaging visual content (photos, videos, GIFs, flatlays) tailored for social media.
• Craft compelling copy for social posts that aligns with our brand voice.
• Monitor social media activity, including comments and messages, and respond in a timely, brand-appropriate manner.
• Track and report on social media and content performance; suggest improvements based on insights.
• Write blog posts or design homepage banners to support marketing campaigns.

Campaigns & Brand Collaborations

• Develop and execute marketing strategies for new product launches and seasonal campaigns.
• Identify potential brand ambassadors or collaborators, proposing creative angles for partnerships.
• Manage communications with brand ambassadors and influencers, tracking collaboration deliverables.
• Support the planning, coordination, and execution of in-store activations, pop-ups, and retail marketing initiatives.

Marketing Communications

• Design and produce marketing collaterals such as digital banners, posters, EDMs, and event materials.
• Prepare email marketing campaigns (EDMs) with strong visuals and copy.
• Plan and execute marketing events, pop-ups, and store activations.
• Contribute creative ideas to improve brand storytelling, marketing strategies, and campaign performance.
• Conduct competitor research and stay updated on industry trends to help refine marketing activities.

Product & Market Knowledge

• Research new products and learn their features to effectively communicate their benefits across platforms.
• Stay up-to-date with market trends, consumer behaviour, and competitor strategies.

Ideal Candidate Profile

• Diploma in Marketing, Communications, or a related field.
• Excellent written and verbal communication skills in English.
• Highly organised, self-motivated, and able to manage multiple projects independently.
• Passionate about content creation, brand storytelling, and digital marketing.
• Experience with social media platforms and scheduling tools.
• Proficiency in at least one photo, video, or design software (e.g., Adobe Photoshop, Illustrator, InDesign).
• Basic art direction or graphic design knowledge is a plus.
• Photography skills are an added advantage.

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Personalisation & Customisation Specialist

Do you love crafting meaningful, personalised items? We’re looking for a detail-oriented and hands-on team member to join us in bringing customised creations to life - from soft toys and baby products to apparel and accessories.

Role Overview:

As our Part-Time Personalisation & Customisation Specialist, you’ll be responsible for customising a variety of products using embroidery, heat transfer, and patch application techniques. Whether it’s a child’s name on a plush toy or a special design on a tee, you’ll play a key role in making every piece feel personal and unique.

Key Responsibilities:

• Operate embroidery machines to customise names and designs on a range of products
• Apply heat transfer vinyl (HTV) designs using heat press equipment
• Affix fabric or embroidered patches securely and neatly to garments or accessories
• Inspect every customised item for accuracy, quality, and finishing before packing
• Troubleshoot basic machine or material issues (e.g. thread tension, HTV alignment, heat settings)
• Coordinate with the team to assess timelines and feasibility for new customisation requests

Requirements:

• Prior experience with embroidery or sewing machines preferred
• Familiarity with heat press equipment and vinyl/patch application is a strong advantage
• Highly attentive to detail with a strong sense of quality control
• Able to work efficiently to meet production deadlines
• Comfortable with hands-on work and maintaining neat finishes (e.g. trimming threads, aligning designs)

Please send your resume to audrey.ng@theellystore.com with the subject heading "Application for Personalisation & Customisation Specialist".

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Retail Advisor (Part-Time Weekends)

As a Retail Advisor at our store, you’ll play a key role in creating a warm and welcoming shopping experience for families. We’re looking for someone who loves working with both parents and kids, and who takes pride in maintaining a beautiful store.

Responsibilities

• Deliver Exceptional Customer Service
• Greet and assist customers with warmth and enthusiasm
• Understand and anticipate customer needs, offering thoughtful recommendations
• Engage children positively to create a fun shopping experience
• Follow up on customer enquiries or special requests to build lasting relationships

Maintain a Clean, Organised, and Inviting Store

• Keep the selling floor tidy and welcoming throughout the day
• Replenish merchandise efficiently and return misplaced items promptly
• Wipe down shelves and maintain a hygienic play and display space

Manage Stock and Visual Merchandising

• Organise and tidy up stock in the backroom
• Process incoming inventory and assist with stock replenishment
• Support the team in arranging attractive product displays

Support Sales Operations

• Wrap and pack purchases with care, especially gifts
• Handle cashiering duties accurately and responsibly
• Assist with ordering and receiving new stock

KPIs include:

• Customer Service Excellence
• Customer compliments / positive mentions
• Achievement of daily and monthly sales targets
• Demonstrates strong product knowledge, especially for shoe sizing and toy recommendations
• Smooth overall store maintenance and operation
• Selling floor tidy checks: 100% completion at mid- and end-of-shift
• Display maintenance: All items in place during visual walk-throughs
• Accurate stock processing
• Backroom organisation
• Cash register accuracy
• Shift handovers: Clear and complete notes or verbal updates to next team member

Requirements:

• Minimum GCE ‘N’ Level
• Must have initiative and be enthusiastic, patient and courteous
• Minimum commitment: Two days a week, of which one day must be a weekend. Must be available to work on public holidays.

Weekend pay: S$12/ h

Please send your resume to audrey.ng@theellystore.com with the subject heading "Application for Retail Advisor".

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