Add a special touch to your Jellycat Mermaid with our personalisation service on the tail of Shellbelle Mille or Aqua-Lily which you purchase from us. We will embroider a name on the right side of the tail in a colour of your choice.
This personalisation service does not include the Jellycat Mermaid which you would have to purchase from us separately.
This is part of our #makeitmine gifting section!
Frequently Asked Questions:
1. How many letters can we embroider on the Mermaid?
Maximum number of letters = 7 characters (a space counts as one character)
*Please contact us before purchasing if the name is longer than 7 characters.
2. What colour thread works best for the Mermaids?
If you like a pastel effect, choose a colour close to the tail of the mermaid. If you'd like the name to be obvious, we suggest you pick a strong contrasting colour.
3. How long will personalisation take?
Personalisation takes up to 7 working days although this may increase during peak periods. If you need it urgently, please check with us before putting through your order.
4. Can you send a pre-owned Mermaid bought from another store for personalisation?
This service is not sold on its own. We only personalise Jellycat Mermaids newly-purchased from our store.
5. Will your Mermaid look like the other sample Mermaid posted on social media accounts?
The outcome of any embroidery work is subjective to the nature of the surface to be embroidered on and the combination of letters (or hyphen or space) that make that name. This may result in slight variations in length and thickness of the overall embroidery.
Please note that all personalised products cannot be returned, refunded nor exchanged.